At Skye Mountain, we prioritise reliable, tracked deliveries to ensure your fresh, ready-to-grow microgreens and equipment arrive promptly and in perfect condition.

Partnering with Royal Mail, we offer secure delivery with tracking services across the UK.

Delivery Costs

• 10-Punnet Subscriptions: £4 per delivery.
• 25-Punnet Subscriptions: £6 per delivery.
• T5 Grow Light: £9

Note: Delivery costs include Royal Mail’s Tracked 48 Service, which provides delivery confirmation within two working days.

Delivery Schedule

• Subscription Deliveries:
  • Dispatched monthly within the first 5 business days to ensure consistent supply.
• One-Time Purchases:
  • Items like the T5 Grow Light are dispatched within 2-3 business days after payment confirmation.

Delivery Methods

• Royal Mail Services:
  • All deliveries are sent via Tracked 48 Service, providing secure and traceable delivery within two working days.
  • For faster options, such as Tracked 24, contact us for pricing and availability.

Delivery Locations

• United Kingdom:
  • We deliver to all UK addresses, including mainland and non-mainland locations.
  • For remote areas, additional charges may apply. Contact us for specific rates.

Delivery Tracking

• Once dispatched, you’ll receive an email with your Royal Mail tracking number. This allows you to monitor your parcel’s status and delivery progress.

Missed or Delayed Deliveries

• Missed Deliveries:
  • If you’re unavailable at delivery, Royal Mail will leave a ‘Something for You’ card with instructions on how to collect your parcel or rearrange delivery.
• Delayed Deliveries:
  • If your tracked parcel hasn’t arrived within 5 days, contact us at info@skyemountain.co.uk, and we’ll assist in resolving the issue promptly.

Returns and Exchanges

• Damaged or Incorrect Items:
  • Notify us within 7 days of receipt for assistance with returns or exchanges.
• Return Policy:
  • Returns are accepted for unused products in their original packaging within 30 days of delivery. Return shipping costs are the customer’s responsibility unless the issue was due to our error.

Sustainability Commitment

• Eco-Friendly Packaging:
  • We use biodegradable and compostable materials wherever possible to reduce our environmental footprint.
• Zero Food Miles:
  • Our microgreens grow at home, reducing the carbon emissions associated with traditional supply chains.

For further assistance or special delivery requests, contact us at info@skyemountain.co.uk.

We’re here to ensure your satisfaction and support sustainable living!