Subscription General Questions
Q: What is included in the subscription?
A: Each subscription includes either 10 or 25 pre-seeded punnets filled with organic seeds and coco coir, ready for you to grow at home. You can choose between the Basic Pack or the Eco-Packaging option.
- Basic Pack: £15.99 for 10 punnets or £32.99 for 25 punnets.
- Eco-Packaging: £17.99 for 10 punnets or £36.99 for 25 punnets, using eco-friendly, biodegradable materials.
Growing Microgreens
Q: How do I use the punnets?
A: It’s simple!
- Add water to hydrate the coco coir in the punnets.
- Place the punnets in a well-lit area or under a grow light.
- Water as needed using the bottom-watering method.
- Harvest in 7–10 days and enjoy fresh microgreens!
Q: Do I need special equipment?
A: No, just a well-lit area. However, for optimal results, we recommend our T5 Grow Light system, which is available at a discounted price (£17.99) with a one-year subscription.
Q: How much microgreens does each punnet produce?
A: Each punnet yields approximately 20 grams of fresh, nutrient-dense microgreens, enough for 1–2 meals.
Q: What seeds are included?
A: The punnets come with a mix of radish and broccoli seeds. These varieties are chosen for their ease of growth, nutrient density, and flavour.
Q: Can I customise the seed selection?
A: At this time, we do not offer custom seed options, but we plan to expand our variety in the future.
Q: What happens if my microgreens don’t grow?
A: While we cannot guarantee harvest results, we provide full support to troubleshoot issues via email, text, phone, or online consultations.
Subscription Details
Q: How often will I receive my punnets?
A: Subscriptions are flexible, and you can choose monthly deliveries of either 10 or 25 punnets, depending on your needs.
Q: Can I pause or cancel my subscription?
A: Yes, you can pause or cancel your subscription at any time. Simply contact us via email or phone, and we’ll assist you with the changes.
Q: Is there a minimum subscription duration?
A: No, there is no minimum duration for the subscription, unless you purchase the T5 Grow Light system at the discounted rate, which requires a one-year subscription.
Q: How are the punnets packaged?
A: You can choose between:
- Basic Packaging: Standard packaging suitable for everyday use.
- Eco-Packaging: Biodegradable and environmentally friendly.
Q: Can I upgrade to the Eco-Packaging option later?
A: Yes, you can switch to the Eco-Packaging option at any time. Contact us, and we’ll update your subscription.
Delivery and Storage
Q: How are the punnets delivered?
A: Your punnets are delivered in secure packaging to ensure they arrive in perfect condition.
Q: How long can I store the punnets before using them?
A: Punnets should be used within 30 days of delivery to ensure optimal seed viability and freshness.
Q: Do you deliver nationwide?
A: Yes, we deliver across the UK.
Q: Is delivery included in the subscription cost?
A: Delivery is included for most locations. Additional charges may apply for remote areas, and we will inform you in advance if this applies.
T5 Grow Light System
Q: What is the T5 Grow Light System?
A: The T5 Grow Light System is a compact, high-performance grow light designed for growing microgreens indoors year-round. It replicates natural sunlight and supports faster, healthier growth.
Q: How much does the T5 Grow Light System cost?
A:
- £17.99 when purchased with a one-year subscription to our punnets.
- £59.99 if purchased separately.
Q: Does the T5 Grow Light come with a warranty?
A: Yes, the T5 Grow Light System includes a one-year warranty for defects in materials or workmanship.
Sustainability
Q: Are the punnets eco-friendly?
A: Yes, especially the Eco-Packaging option, which uses biodegradable materials. Additionally, the coco coir and spent medium are compostable and can also be used as pet feed for animals like chickens or rabbits.
Q: How does growing microgreens at home help the environment?
A:
- Reduces food miles and packaging waste.
- Eliminates the need for chemical fertilisers or pesticides.
- Requires significantly less water compared to traditional farming.
- Allows you to compost spent materials, promoting a circular economy.
Support and Contact
Q: What if I have more questions?
A: We’re here to help! You can reach us via the contact form or Facebook or email, or phone.:
Q: How do I access growing tips?
A: As a subscriber, you’ll receive exclusive growing tips, recipes, and updates via email. Plus, you can always reach out for personalised advice.
Q: Can I join a community of growers?
A: Yes! Subscribers have access to our Growers Club, where you can connect with like-minded enthusiasts, share tips, and learn from one another.
Subscription Overview
Q: What’s included in the subscription?
A: Each subscription provides either 10 or 25 pre-seeded punnets with organic seeds and coco coir, ready for home-growing. Choose from:
- Basic Pack: £15.99 (10 punnets) or £32.99 (25 punnets).
- Eco-Packaging: £17.99 (10 punnets) or £36.99 (25 punnets), featuring biodegradable materials.
Growing Microgreens Made Easy
Q: How do I grow microgreens with your punnets?
A: Follow these steps:
- Add water to hydrate the coco coir.
- Place punnets in a bright area or under a grow light.
- Water as needed using the bottom-watering method.
- Harvest in 7–10 days and enjoy your fresh greens.
Q: What equipment do I need?
A: No specialised equipment is necessary—just a bright spot. However, for optimal growth, we recommend our T5 Grow Light system (£17.99 with a one-year subscription).
Q: What’s the yield per punnet?
A: Each punnet produces approximately 20g of fresh, nutrient-packed microgreens, enough for 1–2 servings.
Q: What seeds are provided?
A: We include a mix of broccoli, radish, pea, cabbage, and alfalfa seeds, chosen for their taste, nutritional value, and ease of growth.
Q: Can I choose my seed varieties?
A: At present, custom seed options aren’t available, but we’re planning to expand our offerings.
Q: What if my microgreens don’t grow?
A: While results depend on conditions, we offer full support through email, phone, or online consultations to troubleshoot and ensure success.
Subscription Details
Q: How often are punnets delivered?
A: Choose monthly deliveries of 10 or 25 punnets, tailored to your needs.
Q: Can I adjust or cancel my subscription?
A: Absolutely. Subscriptions can be paused, upgraded, downgraded, or cancelled anytime by contacting us.
Q: Is there a minimum subscription period?
A: No, unless you purchase the T5 Grow Light system at a discounted rate, which requires a one-year subscription.
Q: Can I switch to Eco-Packaging later?
A: Yes, you can upgrade to Eco-Packaging at any time—just let us know.
Delivery Information
Q: How is delivery managed?
A: Deliveries are handled via Royal Mail Tracked service. Choose from:
- 24-hour delivery: £5.99
- 48-hour delivery: £3.99
Q: Do you deliver nationwide?
A: Yes, we deliver across the UK. Some remote areas may incur additional charges, which we’ll confirm beforehand.
Q: How long can I store the punnets?
A: Punnets should be used within 30 days of delivery to ensure freshness and seed viability.
The T5 Grow Light System
Q: What is the T5 Grow Light system?
A: This compact grow light replicates sunlight, enhancing microgreen growth year-round.
Q: How much does it cost?
A:
- £17.99 with a one-year subscription.
- £59.99 when purchased separately.
Q: Does it include a warranty?
A: Yes, the system comes with a one-year warranty covering material or workmanship defects.
Sustainability and Eco-Friendly Features
Q: Are the punnets environmentally friendly?
A: Yes! The Eco-Packaging option uses biodegradable materials, while coco coir and spent microgreens can be composted or used as pet feed.
Q: How does growing microgreens help the planet?
A:
- Reduces food miles and packaging waste.
- Uses less water than traditional farming.
- Avoids chemical fertilisers and pesticides.
- Encourages composting for a circular economy.
Support and Community
Q: Where can I get growing tips?
A: Subscribers receive regular email updates with growing advice, recipes, and personalised support.
Q: Is there a growers’ community?
A: Yes! Join our Growers Club for access to exclusive resources, discounts, and connections with like-minded enthusiasts.
Understanding Microgreens
Q: What are microgreens?
A: Microgreens are young seedlings of vegetables and herbs, harvested shortly after sprouting. They’re known for being 4–10 times more nutrient-dense than mature plants.
Q: Why grow microgreens at home?
A:
- Quick and easy—ready in 7–10 days.
- Sustainable and pesticide-free.
- Cost-effective compared to store-bought greens.
- Fresh year-round, regardless of season.
Q: What varieties can I grow?
A: Popular options include broccoli, radish, pea shoots, cabbage, and alfalfa.
Purchasing Fresh Microgreens
Q: Do you sell fresh microgreens?
A: Yes, we offer fresh microgreens to customers in the Musselburgh and Edinburgh areas. Contact us for availability.
Q: How are they grown?
A: Our microgreens are cultivated sustainably using organic seeds and coco coir, with no chemicals or pesticides.
Getting Started
Q: How do I contact you?
A: Reach us through:
- Our website’s contact form
- Social media
Transform your meals and lifestyle today with fresh, home-grown microgreens!
Explore our subscription plans and products to get started.