1. Introduction
This Privacy Policy explains how Skye Mountain collects, uses, and protects your personal information. By using our website, products, or services, you consent to the practices outlined below and our Terms and Conditions.
2. Information We Collect
2.1. Personal Data:
- Names, contact details, and payment information for processing orders and delivering services.
- Browsing behavior and purchase history for improving user experience.
2.2. Data Collection Methods:
- Direct interactions via our website, email, phone, or social media.
- Automated tools, including cookies, for analytics and advertising.
3. Third-Party Tools and Services
3.1. Google Analytics:
- We use Google Analytics to analyze website traffic and user behavior. This data is anonymized and used to improve our website and services.
- For more details, visit Google’s Privacy Policy.
3.2. Facebook Ads and Pixel:
- We use Facebook Pixel for targeted advertising and performance tracking.
- You can manage your preferences or opt out via your Facebook settings.
3.3. Stripe Payment Gateway:
- Payments are processed through Stripe, which adheres to strict PCI DSS standards.
- Visit Stripe’s Privacy Policy for more details.
4. How We Use Your Information
4.1. To process orders and provide services.
4.2. To communicate with you about orders, inquiries, or promotions.
4.3. To analyze website usage and improve functionality.
4.4. To comply with legal and regulatory obligations.
5. Sharing Your Information
5.1. Data is primarily used internally or shared with trusted third-party providers (e.g., payment processors, advertising platforms) under strict privacy agreements.
5.2. We do not sell or rent your personal data to third parties.
6. Cookies
We use cookies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences in your browser settings.
7. Security Measures
We employ robust security measures, including SSL encryption, to safeguard your data during transactions and storage.
8. Your Rights
8.1. Access and Correction: Request access to your personal data or correction of inaccuracies.
8.2. Opt-Out: Manage marketing preferences or opt out of promotional communications by contacting us.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from this age group.
10. Policy Updates
This Privacy Policy may be updated periodically. Significant changes will be communicated on our website or via email.
11. Contact Us
For questions or concerns about this policy, please contact us via the form on our website.